Company Re-engineering Process

1 – Risk Assessment | 2 – Change Management | 3 – Re-engineering

 


Re-engineering


* Re-focus company values on customer needs

* Re-design core processes, often using information technology to enable improvements

* Re-organise a business into cross-functional teams with end-to-end responsibility for a process

* Re-think basic organisational and people issues

* Improve business processes across the organisation


Having an understanding about business process re-engineering (BPR), it’s easy to ponder why you’d want to re-engineer at all. It may require some significant changes to your organisational structure. Is the cost worth it, or are you spending time and money on a process that will only bring a minimal amount of improvement?


Typical Issues you may be experiencing


Lack of recognition of the extent of the problem: If there is no clear buy-in or willingness to put all existing processes to the test, there is no chance of success.


* Lack of training: Without training, BPR will fail. This is because it will be seen as a one-time, cost-cutting exercise. But in reality, cost reductions are bi-products of the activity and not the primary concern.

* Inadequate infrastructure: There is need for adequate infrastructure and support from the management and employees. Many BPR initiatives never take off because effort is not put into securing support.

* Optimising one department at the expense of another: There needs to be an openness when evaluating every single process in detail. Likewise, there should be a willingness to change whatever is needed to achieve overall efficiency.

* Lack of time to focus on improving business process: There is too much internal focus and not enough of an eye on the industry and what competitor best practices can be used as benchmarks.


Consideration of Typical Improvements


It can be said of either labour intensive or dangerous stages within a process. In either scenario one would consider (artificial intelligence) automation or robotics to reduce numbers of personnel to minimise or eliminate risk, such as fatigue or injury in order to improve productivity.


 

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